News

Accenture, AWS Expand AI and Cloud Collaboration for Public Sector

• By David Ramel
• 10/21/2025

Accenture has expanded its collaboration with Amazon Web Services (AWS) to help public service, defense, and national security organizations modernize operations with AI and cloud-based technologies.

"Through the Accenture AWS Business Group, the companies will co-develop new solutions using AWS infrastructure and AI services to improve efficiency, reduce operating costs, and enhance citizen and defense services," said Accenture, which is a a global professional services company. "The initiative targets three main areas: workforce transformation with AI, defense and national security readiness, and modernization of social and health services systems."

The collaboration will deliver AI-driven tools to automate public sector processes, improve decision-making, and accelerate modernization with AWS Migration Acceleration Program benefits such as migration assessments, proof-of-concept trials, and AWS credits. Defense and national security projects will employ zero-trust architectures, edge computing, and supply chain optimization on AWS's secure infrastructure. Social service and health initiatives will use AI-powered case management and predictive analytics to enhance benefits delivery and data sharing.

Accenture and AWS cited the Louisiana Department of Children & Family Services as an example of successful collaboration, where cloud technology is being used to improve case management and communication for citizens seeking critical support.

"Public sector organizations are ready to reinvent using AI to operate more efficiently and better serve citizens," said Jennifer Jackson, AWS Business Group lead at Accenture. "These expanded solutions will help organizations modernize with innovative cloud and AI solutions."

Rishi Bhaskar, director of worldwide public sector partnerships at AWS, added, "Through this strategic collaboration with Accenture, we're helping public service organizations deliver those experiences by enabling innovation through transformative technologies, while also helping them operate more efficiently in today's challenging landscape."