Free Downloads and Whitepapers

Download free editorial and vendor papers related to cloud, AWS, Amazon EC2, AWS Lambda, Amazon S3 and other related Amazon services. The information can help IT administrators, architects and developers with deployment, systems management, service, troubleshooting and development within their chosen infrastructures. Also see our Free Webcasts.

Reimagine Your Member Experience Leveraging AI + Cloud with SoftwareOne and Amazon Connect

Discover best practices for deploying and migrating your call centers, and how you could cut costs by up to 80%. In this eBook, learn the three common use cases facing credit union contact centers, how to address them, and the benefits for you and your members.


Transform Your Patient Experience

The healthcare customer experience is undergoing a massive transformation due to increased competition and patient demands for more personalized, streamlined experiences. To compete in today’s rapidly changing environment, healthcare providers need a simple, scalable contact center solution that adjusts to patients’ needs in real time while enabling easy and natural engagement. This white paper explores how modernizing your contact center with cloud and AI technologies can improve efficiencies and patient experiences.


Data Driven, AI-Powered

Download this solution brief to learn how SoftwareOne Data and AI Services simplify the complexities of AI and help your team grasp the value and risks while pragmatically defining the capabilities required for your organization to establish a robust data foundation, adopt data-driven practices, and scale analytics and AI. Collaboratively, we'll incorporate intelligent capabilities that can revolutionize your operations and competitiveness in the age of AI.


Why Infrastructure as Code Tools are Not Enough

Infrastructure as Code tools lack the visibility and management functionality that your teams need to understand usage, maintain configurations, and optimize cloud costs. It’s time for a new approach.


Understanding the Application Environment Control Plane

Today’s development teams lack the visibility and control to understand and manage application infrastructure. See how a control plane approach helps application teams leverage their existing IaC to improve productivity and optimize costs.


Navigating the DevOps Skills Gap

Don’t let the DevOps skills gap slow your teams down. Check out this whitepaper to see how automation can improve velocity while controlling cloud costs.


eBook - AWS Security Lake

Offensive Security (OffSec) is one of the independent security layers that makes up a robust cloud defense in depth strategy for enterprises. Use this eBook to enhance your AWS OffSec operations.


Solution Brief - SentinelOne for Amazon Web Services

Cloud has emerged as one of the most attacked surfaces. AWS and other cloud service providers ensure the cloud infrastructure itself is secure, but it’s up to you to protect what you put or do in the cloud. Learn how to simplify your security approach for the most popular AWS services.


Accelerating DevOps Processes While Keeping Your Developers Happy

Limited access to cloud resources can prevent your development teams from bringing applications to market on time. Learn what you can do to accelerate developer productivity without sacrificing security or control.


Discover how Sumo Logic Unites AWS Telemetry for Full Observability of your Applications

When it comes to understanding a large collection of logs, metrics, events, and traces to pinpoint root causes of issues, the centralized view that Sumo Logic delivers for Amazon Web Services (AWS) can be a lifesaver.