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Download free editorial and vendor papers related to cloud, AWS, Amazon EC2, AWS Lambda, Amazon S3 and other related Amazon services. The information can help IT administrators, architects and developers with deployment, systems management, service, troubleshooting and development within their chosen infrastructures. Also see our Free Webcasts.

Transform Your Patient Experience

Providing a great customer experience is challenging if your contact center runs on outdated technologies. Aging tech tools are inefficient, expensive, and can’t scale quickly to meet changes in service levels. They also impede care coordination, as they don’t easily integrate with other systems to give agents a complete view of patients.


Reimagine the Customer Experience

The business world went through a momentous shift in 2020 that has permanently changed customer behavior across all industries. The customer experience is no longer secondary to the product or service; customers are interacting across a wider array of channels, with higher expectations.


Advancing Observability on AWS with Sumo Logic

Discover how Sumo Logic enhances AWS observability with centralized log management, real-time insights, and automation. Learn to reduce downtime, boost security, and optimize performance using OpenTelemetry, AWS Control Tower, and Sumo Logic's pre-built tools.


IDC Report: 376% ROI is Just the Beginning with Sumo Logic

IDC's report reveals Sumo Logic delivers a 376% three-year ROI and a 4-month payback period. Key benefits include 60% faster security threat response, 36% improved Mean Time to Identify (MTTI), and 82% reduced unplanned downtime.


How Automation Anywhere Reduced Log Analysis Time from Days to Just 30 Minutes

Automation Anywhere used Sumo Logic to reduce log analysis time from days to 30 minutes, automate incident response, and optimize cloud operations, saving over 30 minutes daily and allowing engineers to focus on high-value tasks.


Snoop Builds a World-Class App with Sumo Logic's AWS Observability Platform

Snoop, powered by AWS and Sumo Logic, delivers seamless financial management through its innovative app. With advanced observability and automated monitoring, Snoop scales effortlessly, empowering over 1 million users with personalized insights and a five-star customer experience.


Insights to Action: Getting Started with AWS Observability

Need a unified view across AWS accounts for faster troubleshooting? Watch this webinar to learn how to deploy our AWS Observability solution, get tips on collecting logs and metrics, and optimize implementation for efficient monitoring and troubleshooting.


Reduce Stress and Improve Engineer Performance with AI-Driven Log Analytics

Join Manas Sharma and Michael Riordan from Sumo Logic and Rachel Stephens from RedMonk as they explore how automated log analytics improves troubleshooting, reduces MTTR, and enhances engineering performance by efficiently handling complex multi-cloud data.


Hyperscale and 5G: The Future is Now

Learn more about the convergence of 5G and hyperscale through the lens of use cases – advanced driver-assisted systems (ADAS), connected health, factory automation, and unmanned data centers.


How To Use Generative AI in Your Business

In this guide, we’ll show you how to investigate gen AI’s applications for your business and shine a light on customer success stories we’ve experienced. We’ll also outline Amazon’s gen AI tools and discuss how to leverage retrieval-augmented generation for your business.