News

Salesforce Taps AWS for Cloud Expansion

• By David Ramel
• 05/31/2016

Salesforce.com Inc., a customer relationship management (CRM) specialist that provides software and services through a variety of solutions hosted on its own cloud infrastructure, has selected Amazon Web Services Inc. (AWS) to be its preferred public cloud infrastructure provider.

To facilitate an international expansion of its infrastructure, Salesforce will also expand its partnership with AWS, on which it already hosts several products. With the enhanced partnership, more services will run on AWS, including its foundational products that previously were available only on its own cloud platform.

"For the first time, Salesforce will expand its use of AWS to core services -- including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more -- for the company's planned international infrastructure expansion," the company said in a blog post last week.

Even though Salesforce has been characterized as a cloud competitor of AWS, the company said tapping AWS for future infrastructure expansion will help it onboard new infrastructure more quickly and efficiently. The aforementioned core services will join other Salesforce products already available on AWS, including Heroku, Marketing Cloud Social Studio, SalesforceIQ, and the new Salesforce IoT Cloud.

"AWS has sophisticated and robust enterprise capabilities for supporting the needs of Salesforce's growing global customer base," Salesforce said. "AWS will help accelerate its ability to bring new infrastructure online more quickly and efficiently."

While Salesforce is leveraging AWS for its infrastructure expansion, it will also continue to grow its own homegrown offerings. "Salesforce will continue to invest in its own datacenters," the company said. "Salesforce will also utilize AWS in select international markets to help bring new infrastructure online as part of its broader datacenter strategy."

"We are excited to expand our strategic relationship with Amazon as our preferred public cloud infrastructure provider," said Marc Benioff, chairman and CEO, Salesforce. "There is no public cloud infrastructure provider that is more sophisticated or has more robust enterprise capabilities for supporting the needs of our growing global customer base."

"Leading enterprises and ISVs around the world are migrating their business-critical applications to the AWS Cloud to be more agile and efficient, reduce costs, and take advantage of the security, reliability, and broad functionality we offer," said Andy Jassy, CEO, AWS. "Companies rely on Salesforce to transform their businesses and we are thrilled Salesforce has chosen AWS as their public cloud infrastructure partner, helping them continue to scale, add new services and maintain their incredible momentum."