How Healthcare Organizations Are Revolutionizing the Patient Experience With Generative AI While Reducing Operating Costs

Date: Wednesday, June 26th at 11am PT / 2pm ET

In the modern healthcare landscape, productivity is a significant challenge. Existing systems often hinder organizations from working efficiently, creating a barrier to delivering high-quality patient care. The shift towards a patient-centric approach is more urgent than ever, and the solution lies in leveraging advanced technology. By transitioning to cloud-based services or Artificial Intelligence (AI)-powered tools, healthcare organizations can overcome these productivity obstacles, streamline operations, and focus on what truly matters - intimate and personal patient engagement.

Amazon Connect, an AI-powered, cloud-based contact center solution, is set to transform how healthcare organizations interact with patients. While many healthcare providers continue to depend on traditional on-premises contact centers, as contracts near their end, a critical juncture arises. Transitioning to the cloud is no longer just a trend but a strategic necessity. Amazon Connect facilitates quick deployment, enabling providers to enhance patient interactions with shorter implementation timelines and unlocking integrations with Electronic Health Records (EHRs)/Electronic Medical Records (EMRs), Customer Relationship Management (CRM), and other critical systems.

By attending this webinar, you will:

  • Explore how Amazon Connect and Generative AI can streamline patient interactions, improve response times, enhance communication, and boost productivity.
  • Gain insights into opportunities to improve your processes and conversations.
  • Understand how healthcare providers can confidently, quickly, and economically modernize their existing contact center.
  • Learn how to leverage cloud-based services and AI-powered tools to vercome productivity challenges in healthcare.

Join us to equip your healthcare professionals with the knowledge and tools to transform patient communication, enhance operational efficiency, and ultimately provide better care. Don’t miss this opportunity to stay ahead in the ever-evolving healthcare landscape!

Register now!

About the presenters:

Nick Richards, General Manager of Customer Experience, SoftwareOne

Date: 06/26/2024

Time: 11:00 am PT

Duration: 1 Hour

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