Behind the Scenes: How to Make End Users Happy with Seamless IT
Date: Wednesday, April 17 at 11am PT / 2pm ET
Like stagehands at a theater, IT teams are often not seen, but their work is essential to the show going on. Without a skilled IT crew supporting end user efficiency in the background, business productivity can slow to a halt. Good IT should be imperceptible to users, enabling them to be productive without annoying interruptions.
In this webinar, we'll discuss how you can leverage automation to increase efficiency and ensure your IT operations are unobtrusive to your end users. Learn how tools can help you manage endpoints with speed behind the scenes and enable end user happiness – even if they don’t know why they’re smiling!
Register now!
About the presenters:
David Van Heerden, Senior Product Marketing Manager, Automox
David is the Manager of IT Operations at Automox. He has 7 years of experience in IT across Fund Management, Real Estate Development, and Hospitality. He has supported the rapid growth of organizations with teams of 20 to over 300 in very short time spans. Over the last year, David has worked to improve organizational process & procedures, apply automation to IT Helpdesk, and worked with a talented infosec team to facilitate hyper growth & rapid org change, leveraging innovative techniques & modern technologies.
Duration: 1 hour